About Us
Do you have a desire to
grow your business?
Do you know where to focus your energy to achieve this?
Many business owners don’t have a clear picture of where they are, or where they want to be in a given time period.
Clarity equals power, having a clear picture of where the business is today, what activities are performed and what the results are from those activities, determines what changes are needed to improve the results.
Measure Results:
What are the critical drivers in your business, and are they being measured?
We take “gut feel” and “I manage by the bank account” emotion out of running your business.
About TAC Group
TAC Group was formed because there are many business owners wanting to improve their business, and therein their lifestyle, but don’t know where to turn, or who they can trust.
Here at TAC Group, we are more interested in doing the hard work that will keep us focused, doing the right thing, the road may be longer in the beginning, but it will be so much more rewarding.
We will be right there with you to celebrate as you achieve your goals!
The truth is, we have made mistakes in our journey, mistakes that you can learn from.
We have been there and done it, at a level few have matched. We want to share that knowledge, those experiences with you! By doing so, we can speed up your business success better than anyone in this industry.
“I can offer you the best of both worlds – Being Australian born I have over 25 years experience in the Trade Services industry. The first 20+ years was in the U.S.A where I worked for a company that operated over 65 locations across the United States with annual revenue exceeding 700 million dollars.
My career started out as a sales technician where I exceled in repair and replacement options for my customers, a licensed plumber by trade, I got to experience the importance of great customer service and why it is so important in any Trade Service company. I moved into management for 15+ years running businesses in different States where I had the experience of turning around struggling businesses. My experience in management is extremely versatile, with business always evolving, looking for new revenue streams, analysing current business conditions, I am used to being innovative in all areas of the business.”
I have a unique blend of expertise, offering you the best of both worlds. As an Australian native, I bring over 25+ years of invaluable experience in the Trade Services industry. The first 20+ years was in the U.S.A where I worked for a company that operated over 65 locations across the United States with annual revenue exceeding 700 million dollars.
My background is a testament to my ability to seamlessly merge Australian-born insights with extensive American experience in the Trade Services sector. With a track record of excellence in customer service, a foundation in plumbing, and a knack for innovative management, I am poised to make a substantial impact on your business. Whether it’s enhancing customer relations, optimizing operations, or exploring novel revenue opportunities, I am your versatile partner in driving success within the Trade Services industry.
About Bruce
Bruce ward
I have a unique blend of expertise, offering you the best of both worlds. As an Australian native, I bring over 25+ years of invaluable experience in the Trade Services industry. The first 20+ years was in the U.S.A where I worked for a company that operated over 65 locations across the United States with annual revenue exceeding 700 million dollars.
My background is a testament to my ability to seamlessly merge Australian-born insights with extensive American experience in the Trade Services sector. With a track record of excellence in customer service, a foundation in plumbing, and a knack for innovative management, I am poised to make a substantial impact on your business. Whether it’s enhancing customer relations, optimizing operations, or exploring novel revenue opportunities, I am your versatile partner in driving success within the Trade Services industry.
About Margaret
I am an American born and bred professional with an extensive career spanning over 20 years in the field of medical administration. In addition to my substantial experience in healthcare, I have spent over 15 years immersing myself in the Trades industry, allowing me to amass a wealth of knowledge and expertise.
My professional journey has been marked by a deep-seated passion for enhancing customer experiences and improving operational efficiency. I thrive on the challenge of crafting bespoke training programs and refining processes to unleash the full potential of individuals within organisations. What sets me apart is my unwavering commitment to delivering results that tangibly impact a business’s bottom line.
I understand that great customer service can be a transformative force, fostering client loyalty and driving business growth. Through my hands-on experience and expertise, I aim to empower businesses to cultivate exceptional customer service skills within their teams.